Billing Questions
If you have a billing question, please read the following carefully.
1 - For Covid and Quadplex related services we bill your insurance for the following service
- ANTIGEN Rapid test
- INFLUENZA A/B test
- STREP test
- RSV test
- Specimen Collection
2 - We bill insurance for the appropriated amount for the above services. You will usually see two claims, one for the antigen and one for the specimen collection unless you opted out of Antigen test. In addition if you decided to get quadplex test then you will see additional claims for the respective tests. Please call 206-866-9937 for additional billing questions.
3 - Your insurance will pays for the services provided. In any case, we will NEVER BILL for the services rendered before 3/22/2022 for any amount which insurances do not cover. In addition, we will NEVER sell our debt or hire a collection agency to collect any amount on our behalf. Please call us, email us or contact us immediately if anyone tries to collect money for our services. Please call 206-866-9937 for additional billing questions..
4 - You will also see another claim from the lab which processed your PCR, either on the same date, the next day; or in some cases a week later for the PCR laboratory test. This claim will be from the lab and not from us. Also, the date of service on the claim is the date when the lab has processed your results. The date of service may not be the same date you visited our facility. Also, our partner labs will never bill you for any services they provided except in the following cases.
A - You tested at multiple facilities the same day, and in this case, the lab will not be able to claim the services it provided.
B - You tested daily after getting Positive PCR results.
C - You tested two or more consecutive days for whatever reason.
D - You provided incorrect insurance card, id card, or any other wrong information which prevented us from getting reimbursement for the delivered services.
If you still have a billing question or you feel that you have been billed incorrectly, which can happen for multiple reasons, the best way to resolve it is by calling your insurance. Our billing team will work with your insurance and remediate your concerns. You can also reach us via phone, info@macagain.net or contact us form and we will resolve your concerns in the best way possible. Please call 206-866-9937 for additional billing questions.
Your Doctor is One Call Away
- Because of extreme demand we have disabled the call feature.
- No Insurance Needed
- Walk-Ins with Minimal Wait Times
